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PM Magazine

September 2009 · Volume 91 · Number 8

It's All in the Questions: The Manager's Role in Achieving Fiscal Health

When elected officials start asking if it's time to cut services, cut staff, or raise taxes, are you confident you have the facts and analyses to profer a thoughtful recommendation? Be prepared with an approach that uses a series of basic but critical diagnostic questions that center around five measures of fiscal health.
Jon Johnson and Chris Fabian, Denver, Colorado.
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Breaking Barriers: A Process for Creating More Sustainable Communities *

More answers to the question: Are communities expressing "sustainability speak" fatigue?
Kevin Fletcher and Suzanne Zakowski, Selkirk, New York.
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Causes of Manager Turnover *

Managers leave their jobs for a variety of reasons, most of which can be categorized as either push or pull factors.
James Thurmond, Houston, Texas.
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Solid Budgeting, Solid Outcomes: A Local Government Example *

Outcome planning and development requires long-term commitment.
George Kolb, Wichita, Kansas, and Joel Pile, Valley Center, Kansas.
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Transformers: Managers Transform Dispatch Centers into Performance Management Tools *

Does your communications center only answer calls and send units?
Christopher Clark, Glenview, Illinois; Leonard Matarese, Thomas Wieczorek, and A.T. Garnett, Washington, D.C.
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