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March 2011 · Volume 93 · Number 2

How the Worst Publicity Can Bring Out the Best in a Community

In a world dominated by social media and diversifying religious demographics, Gainesville, Florida, learned firsthand how quickly a provocative media posting and threatened images of intolerance can simultaneously become the flashpoint of an international incident and bring a diverse community together.
Russ Blackburn, Gainesville, Florida, and Randall Reid, Alachua County, Florida.
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PDF version of this issue (members only)

Investing in Effective Social Service Programs *

Know which social service programs work best.
Alan Brown, Scottsdale, Arizona.
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Lincoln's Laws: 10 Lessons for Today's Local Government Executives *

The set of traits and beliefs that guided Abraham Lincoln's decision making and leadership can be useful to local government managers today.
Jim Schutz, San Rafael, California.
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2010 ICMA Annual Awards Program

PM's Website This Month Features These Exclusive Articles:

With Plans Like These. . . The Worthiness of a Facility Management Plan Is $pecial

When a manager has access to all facility information, an accurate capital budget plan can be established.
John Groulx, Sharon, Massachusetts.
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Managers Confirm Building Department Accreditation Brings Community-wide Value

Why building departments are earning accreditation.
Greg West, Whittier, California.
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Commentary: Congratulations on Your Election to Local Office: Now, On Being Effective

What's good for newly elected officials to know.
Vincent Long, Leon County, Florida.
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